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Local Office Recognised for Customer Service

At the highly competitive Ray White SA and NT annual awards, local agency, Ray White

Yorke Peninsula was recognised for excellence in customer service.

Acknowledging their commitment to their clients the Ray White Yorke Peninsula team was the

recipient of the coveted Client’s Choice Award.

#1 Cleints Choice Award

“A commitment to a superior customer experience is embedded within the Ray White

Yorke Peninsula culture. We have a customer satisfaction programme to make sure that

we’re providing an unrivalled service and this is just part of our strategy to ensure we

can be proud of every transaction.

“It is a huge honour to be recognised – customer service truly is the most important

part of what we do,” Melissa Bussenschutt, Principal of Ray White Yorke Peninsula said.

The Net Promoter Score (NPS) forms the basis of Ray White’s Customer Satisfaction

Program, and is an internationally recognised customer loyalty metric. Designed to

drive growth and increase business value, NPS ratings are generated through

customer feedback and range from negative 100 to positive 100.

Ray White Yorke Peninsulas NPS ranking sit at positive 86, the highest score in

the group.

Ray White Managing Director Dan White said the award illustrated the energy within

the Group.

“It fills me with immense pride every year when our state awards are announced and

our people are recognised – to see so many businesses performing so well within the

group can be put down to hard work and dedication.

“So many of our members are achieving great things. Their commitment to their

clients is what delivers such impressive results for our group overall,” Mr White said.